Booking information
Making a booking
If you want to make a booking, please do one of the following:
- Email me, Simon Zimbler, here
- Or call me in Italy on +39 055 807 2688 (+39 331 733 8442 Cell)
If accommodation is available, a 50% deposit will be required immediately.
We do not usually place accommodation on hold, but if you have a particular need, please drop us a line and we'll help if we can.
How to pay
There are currently three ways to pay your deposit and final installment:
- Direct bank transfer - once your booking is confirmed you will be sent our bank account details and will be asked to make an immediate transfer. This is relatively easy to do from anywhere in the world, but remember to tell you bank to cover all transfer fees at your end (usually zero within the EC).
- Paypal / credit card - you can pay using your credit card or Paypal account. Once the booking is confirmed you will be sent a Paypal invoice which is simple to pay. You do not need a Paypal account to pay this way, a credit card will do. You will have to pay the Paypal fees; this currently stands at 4%, and this is added to your first invoice.
After that...
The remaining 50% owing should arrive in our account no later than 90 days before arrival. We will then send you further details on how to get to Patrignone along with confirmation of your booking.
Booking Terms and Conditions
- A 50% deposit is payable upon reservation. The balance is due 90 days before the beginning of your stay. If you are booking less than 90 days in advance, full payment is required to book. We cannot hold a property or update our availability calendars until payment has been received.
- You are required to read the document "Your Stay at Patrignone" which will be sent to you before you arrive. The same information can be found in your apartment. It contains important information for the safety of you and your family, with special reference to the swimming pool and Patrignone's function as a working farm.
- We strongly recommend that you take out comprehensive holiday travel, health and cancellation insurance at the earliest possible time.
- On your arrival date you should arrive between the hours of 4pm and 7pm local time, unless by prior arrangement. All guests should depart by 11am on the departure date.
- Booking fees include all hot water, electricity, weekly bed linen and towel change, and final cleaning on departure.
- An additional charge will be made for central heating and firewood in colder months, if required. See Prices for details.
- Any monies wishing to be paid by direct bank transfer or Paypal must include all transfer charges from the sending and receiving banks.
- All apartments are thoroughly cleaned in between bookings. However, you are expected to leave your accommodation neat and tidy on departure with all kitchen-ware thoroughly washed and all rubbish disposed of at local recycling points. A final cleaning charge will be charged should this not be the case.
- Because the large number of precious items and antique furniture used to make Patrignone look great, a security deposit is payable on all bookings: UK£300 per apartment, UK£600 for the Villa. You can pay this bank transfer, through Paypal 10-30 days prior to arrival, or in cash on arrival. It will be refunded to you within 7-14 days of your departure. Deductions may be made for any damage, breakages, losses, additional cleaning or outstanding bills, and you will be notified by email in the unlikely event that any deductions have been made. We usually use Paypal for security deposits because it is quick and easy for you to pay, and for us to issue a refund. You will not be charged any Paypal fees.
- Cancellation terms: if a cancellation is made 60 days prior to the commencement of the booking, 50% of the total booking cost (excluding any bank or transaction charges) will be refundable. Any cancellation after this period will result in the entire booking cost being forfeit.
- We reserve the right to substitute your booked accommodation with alternative accommodation at Patrignone of equal value or better in the case of unforseen circumstances.
- There are specific conditions for large groups, celebrations, parties and weddings. First, an additional hire fee may be charged for using communal spaces at Podere Patrignone, such as the Frantoio, Dining Room, Terracotta Terrace, and other spaces. Second, those renting these spaces are charged with leaving them in the very same condition they found them, removing all decorations and litter, replacing all furniture in its original position, returning plates, glasses and cutlery to the apartment or villa it came from, and tidying the facilities, and so on. If you don't think you are up to this task, you should ask up front if you can pay for additional cleaning, which we will provide if we can. Finally, please pay for all breakages with a smile and good grace. Accidents will happen.